Frequently Asked Questions

A little help choosing something that brings you joy. Find answers about our Badge Buddies, badge reels, lanyards, shirts, sizing, care and shipping below.

Badge Buddies, badge reels and lanyards

What is a Badge Buddy?

A Badge Buddy is a role identification card that sits behind your workplace ID, with your designation visible below it. It helps patients, families and colleagues see your role. It is different from the protective case that holds your ID.

What is the difference between a Badge Buddy, a badge reel and an ID holder?

A Badge Buddy displays your role. A badge reel is a retractable attachment that lets you bring your ID closer to a reader. An ID holder or case protects and holds the ID card. These pieces are sold separately unless a listing specifically describes a set.

Will the oversized horizontal RN Badge Buddy fit my cased ID?

Our oversized horizontal RN Badge Buddy measures approximately 85.7 mm wide by 111.1 mm long. It is designed to sit behind a horizontal workplace ID that is already in its own case, with the RN lettering visible below. Compare your case dimensions and attachment slot before ordering. View the horizontal RN Badge Buddy for measurements and instructions.

What is included with the horizontal RN Badge Buddy?

The oversized horizontal RN Badge Buddy listing includes the Badge Buddy only. The ID card, protective ID case, badge reel and lanyard are not included. Check the contents of any other listing or gift set separately.

What does double breakaway mean on a lanyard?

The RN Double-Breakaway Lanyard has two breakaway clasps, providing two release points along the lanyard. Follow your workplace’s rules on wearing lanyards and identification accessories. Breakaway features do not guarantee protection from injury.

How do I check the fit of the RN lanyard?

The RN Double-Breakaway Lanyard is approximately 20 mm wide and 900 mm around the loop. Circumference describes the full loop, rather than the distance it hangs from your neck. Compare it with a lanyard you find comfortable, and allow for the length of any attached ID case or Badge Buddy. Contact Nursify if you need help choosing.

Does the RN lanyard come with a Badge Buddy or an ID holder?

The RN Double-Breakaway Lanyard listing is for one lanyard in the selected colour. The ID card, ID holder, Badge Buddy and badge reel are sold separately. A set includes only the items specifically named in its listing.

T shirts, sizing and care

Why do some Nursify T shirts cost more than others?

Our designs are printed on different shirt styles. Fabric, cotton processing, fabric weight, fit and construction can all affect the price, along with garment size, print details and production costs. Two designs may look similar online but feel different to wear. Check each product’s Materials and fit information rather than choosing by price alone.

What is the difference between the classic cotton shirt and the softer jersey shirt?

Our classic cotton shirt has a more substantial cotton feel, a relaxed classic fit and a body without side seams. Our softer jersey shirt uses combed and ring spun cotton for a smoother, softer feel, with lighter fabric and side seams for a more shaped retail fit. Both are everyday shirt options; choose the feel and fit you enjoy most.

Does a heavier shirt mean better quality?

Not necessarily. Fabric weight describes how substantial the fabric is, rather than a quality score. The classic cotton shirt is approximately 180 g/m², while the lighter jersey shirt is approximately 142 g/m². A heavier shirt feels more substantial; a lighter jersey shirt is easier to layer. Their different construction and finishing contribute to the feel and price.

Are all your T shirts 100% cotton?

Many solid colours are 100% cotton, but fibre content varies by shirt style and colour. Heather and some other colours contain a cotton and polyester blend. The softer jersey style uses combed and ring spun cotton, which gives it a different feel from classic cotton. Check the specific product description, or contact us if you need the exact blend for a particular colour.

How do I choose my size, and are all shirts available in the same sizes?

Sizes vary by shirt style, colour and available stock. Our current three individual student nurse shirts offer S through 3XL. Other shirts may offer different ranges. A size label alone does not guarantee the same fit across styles. Compare the garment measurements with a shirt you already enjoy wearing. If measurements are not shown on a listing, contact us for the specific size guide before ordering.

Why does the price sometimes change when I select a size?

Some larger sizes have a higher garment cost, so the price can change when you select your size. Colour or other product options can also affect the price. The selected variant’s price is displayed on the product page before you add it to your cart. A “From” price means the listing has more than one price.

How should I care for my printed T shirt?

Follow the care instructions on your garment and product listing. For our current printed cotton shirts, wash inside out in cold water with similar colours, tumble dry on low and avoid ironing directly over the design. Gentle care helps preserve the print and fabric.

Will the shirt colour and print look exactly like my screen?

Screens, lighting and fabric texture can change how colours appear. Product images may include mockups, and the print can look a little different on light, dark or heather fabric. Select a colour to view its available product images, and contact us if you would like help choosing.

Can I return a shirt if I choose the wrong size?

Please check sizing before ordering and review our Refund Policy for the terms that apply to your item, including made to order products. If you receive an incorrect or damaged item, contact Nursify with your order number and clear photos so we can help.

Can you help me choose a nursing school gift or a team order?

Yes. Tell us the recipient’s role, your budget, quantity and any event date. We can help you choose coordinating items or discuss a group order. For clinical milestones or a celebration, start with our nursing student and graduation gift guide. For a thank you after a placement, explore our preceptor gift ideas in Canada. Products shown together are sold separately unless the listing specifically describes a set.

Shipping FAQs

How much does shipping cost?

Shipping is calculated at checkout based on your destination and the items in your order. For our current Print Geek T-shirts shipped within Canada, standard shipping is CA$10.08 for the first shirt and CA$3.11 for each additional qualifying shirt ordered together. The Minimalist RN Tee uses local Canada/U.S. fulfillment and a separate shipping profile. Standard U.S. shipping for this tee is US$4.95 for the first shirt and US$2.40 for each additional qualifying shirt ordered together. Canadian shipping is converted to Canadian dollars at checkout. Products shipped directly by Nursify have separate shipping rates.

Do you offer free shipping?

Eligible Canadian orders receive free shipping with a merchandise subtotal of CA$100 or more after discounts, before taxes. This offer does not apply to U.S. or other international orders.

Will all my items arrive together?

Made-to-order shirts ship directly from our printing partner. Accessories and items prepared by Nursify may ship separately. An order containing both can have combined shipping charges at checkout and arrive in more than one parcel. Qualifying shirts from the same printer and shipping group receive a lower shipping charge for additional shirts.

How long will delivery take?

Items dispatched by Nursify typically take 2–8 business days within Canada or 4–8 business days to the U.S. after dispatch. Personally made items may need preparation time. Made-to-order apparel requires production time as well as shipping time; timing varies by product and destination. Some small Canadian parcels are untracked. Contact us before ordering if you need an item by a specific date.

Where are your shirts printed?

Our current Print Geek T-shirts are printed and dispatched in Canada. The Minimalist RN Tee uses Printify Choice Global Fulfillment: eligible orders for customers in Canada are printed locally in Canada, and eligible U.S. orders are printed locally in the U.S., subject to availability. Other apparel may use different printing partners. If the printing location matters to you, please contact us about the specific item before ordering.

Will U.S. shirt orders have duties to pay on delivery?

U.S.-fulfilled Minimalist RN Tee orders use domestic U.S. delivery and do not cross the Canada/U.S. border. Our current Print Geek T-shirts shipped from Canada use a shipping service with U.S. import duties prepaid. This arrangement applies to those shirts and does not cover every product or international shipment in our store. Customs processing can still affect delivery times. Please contact us before ordering if you have questions about import charges for another item.

Can you help with group orders or shipping questions?

Yes. Explore our Wholesale & Bulk Orders options or contact Nursify for help with a mixed order, group gift or delivery deadline. You can also read our shipping policy.